What happens if the minimum amount of participants is not reached?

We rarely encounter issues with reaching the minimum number of guests, so there’s no need to worry too much about it. However, if you’re booked for an activity that hasn’t met the required number of participants, we will make every effort to contact you in advance. We’ll notify you of a possible cancellation and offer alternative options so you can adjust your tour or date accordingly.

Please make sure to provide your arrival and departure dates when making your reservation.

In the unlikely event of a cancellation, you will receive a full refund.

Rest assured, we do our best to ensure that all activities proceed as planned.

Check our our extensive knowledge base with heaps of information about Tromsø region to best prepare for your stay in the Arctic. Here is the link to our FAQ.