The destination of our tours is never fixed since we adapt it to best suit the weather conditions and participants' needs, in order to give you the best experience. Because of this, the duration of the trip is approximate and the return time to Tromsø may vary some. Please notify us if you need to reach a flight or another activity shortly after the tour.
If we need to cancel the tour or modify the pick-up time and location, we will notify all customers by email or phone until we make sure everybody is informed. If we are unable to reach you in advance, we will meet you at the pick up point at the agreed time to let you know of any changes. If the weather is very poor before your tour and you are afraid of cancellation, please check your email/phone regularly until the time of the tour. If you haven't heard from us, the tour will run as scheduled and you should meet up at the pick up point! See our full terms and conditions here.